Privacy Policy
At Native Fashion, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website and services. By using our marketplace, you agree to the terms of this policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
Personal Information: This includes your name, email address, shipping address, phone number, and payment information (such as credit card details) when you create an account, make a purchase, or interact with our marketplace.
Transaction Information: Information about the products you buy or sell, including order details, payment status, and shipping information.
Automatically Collected Information: This includes data about how you use our website, such as your IP address, browser type, device information, pages visited, and other usage details collected via cookies and similar technologies.
Communication Data: Records of your communications with us, including customer service inquiries, chats, and emails.
2. How We Use Your Information
We use your personal information for the following purposes:
To Facilitate Transactions: We use your information to process your orders, deliver products, and manage payments.
To Improve Our Services: We analyze usage data to enhance the functionality, user experience, and performance of our website.
To Communicate with You: We send you transactional emails, order confirmations, delivery updates, and promotional messages (if you’ve opted in).
To Provide Customer Support: We use your information to address your inquiries and resolve any issues with your orders or account.
For Security Purposes: To detect and prevent fraud, unauthorized access, or other malicious activity on our platform.
For Legal Compliance: To comply with applicable laws and regulations, and to respond to lawful requests from authorities or to protect our legal rights.
3. How We Share Your Information
We value your privacy and only share your personal information in the following situations:
With Sellers: We share your contact and shipping information with the sellers you purchase from to facilitate order fulfillment.
With Service Providers: We work with third-party providers (such as payment processors, shipping carriers, and IT service providers) to assist with our operations. These providers only receive the information necessary to perform their functions and are contractually obligated to keep your information secure.
With Legal Authorities: We may disclose your information if required by law or in response to a legal request, such as a court order, subpoena, or government investigation.
In Business Transfers: If [Your Marketplace Name] undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Your Privacy Choices
You have control over your personal information. You can:
Access and Update Your Information: You can view, edit, or delete your personal details at any time by logging into your account.
Opt Out of Marketing Communications: You can unsubscribe from promotional emails by following the opt-out instructions provided in the emails or adjusting your preferences in your account settings.
Request Data Deletion: You can request that we delete your personal information, subject to legal requirements. Please note that some data may be retained for compliance with legal obligations or to complete any pending transactions.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to track your activity on our website and store certain information. This helps us enhance your browsing experience and provide personalized services, such as remembering your login details or showing relevant product recommendations.
You can control cookie settings through your browser preferences, but disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our marketplace may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will take steps to delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at thru this link Contact Page